Returns & Exchanges
At Jazwares, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery in their original, unworn condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and attach it securely to your package.
Pack and Ship
Place the items in their original packaging with all tags attached and drop the parcel off at any authorized courier location.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing